All items sold by Sensi Joyas are handcrafted using a rigorous process of metal and gem selection. The nature of the elements selected make the final product a unique item. The image of the item is a very similar example of the final product.
In the unluckly event that the item is out of stock we would get in touch with you to discuss the different options and alternatives.
You can find out more about the item availability by contacting us through either the contact form or by clicking on Contact an advisor and providing the advisor with the item reference.
All shipment costs are free on purchases about 100€. If you order amount is lower than the feww delivery threshold then it will oncurr a transportation fee of 5€.
Sensi Joyas undertakes to deliver the product within a period not exceeding 10 working days. The certificate of authenticity, the purchase invoice and the product warranty will be accompanied with the delivery of the product.
If there is any problem whilst processing your order Sensi Joyas will get in contact with you to provide further details of the issue. Nevertheless you will be more than welcome to contact us via the customer service standard ways of enquiry: by email - firstname.lastname@example.org and telephone - 958 036 316, 684 657 846 (Customer support: Monday to Friday 10.00 - 19.00 ). You can also can check all the details and status of your order by navigating to the My Account section of the website.
You have 15 calendar days from receipt of the product to return it. To do this you must start the return through the website in the My Account section.